help.
for buyers.

Dear Shop Visitors,

Thank you for your interest in our merch. Our merch shop is currently closed, which is why it is not possible to purchase new items at the moment.

If you have already purchased merch from us, we would still like to help you in the best possible way. In our FAQ you can often find answers to many questions about orders, products and services.

frequently asked.

Would you like to check whether your product is still under warranty?

No problem! Please send us an email to support@therace.de for this. In your message, please be sure to include your order number, the invoice and a brief description of your request so that we can check your request quickly and correctly.

You are also welcome to contact us by email in this case. Please note, however, that we unfortunately cannot guarantee that we will be able to provide a spare part. Our board games were produced in limited editions, which is why spare parts are only available to a limited extent.

Further information:

Please understand that the processing of your request may take some time.

The more complete your information, the faster we can help you. Requests without an order number or invoice may not be processed.

Thank you for your understanding and support. We will get back to you as soon as possible.

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